Policies and Rules at Sur Hotel

we aim to make your stay as comfortable and enjoyable as possible. Please take note of the following house rules and important information:


Special Requests Sur Hotel takes special requests – feel free to add them in the next step during the booking process.


  • Check-in time: From 14:00


  • Check-out time: Until 11:30

Cancellation and Prepayment Cancellation and prepayment policies may vary according to the type of accommodation you choose. Please review the specific conditions that apply to your selection during the booking process.

Children and Beds Child Policies

  • Children of all ages are welcome.
  • To see accurate prices and occupancy information, please specify the number of children in your group and their ages when making your reservation.

Cot and Extra Bed Policies

  • Cots and extra beds are not available at this property.

No Age Restriction

  • There is no age requirement for check-in.


  • Pets are not allowed on the premises.

Accepted Payment Methods We accept the following payment methods:

  • Mastercard
  • Visa
  • Cash

Sur Hotel reserves the right to temporarily hold an amount prior to your arrival.

The Fine Print

  • Some nationalities may be eligible for an entry permit stamped in their passport upon arrival at the airport. Please ensure you check your visa requirements before traveling.
  • Please note that the hotel only accepts cash, Visa, and Mastercard as payment methods.
  • This property does not have an elevator.
  • Please inform Sur Hotel in advance of your expected arrival time. You can use the Special Requests box during booking or contact the property directly using the provided contact details in your confirmation.

FAQs about Sur Hotel

Nearest Beach

  • The nearest beach is just 700 meters from Sur Hotel. Please note that all distances are measured in straight lines, and actual travel distances may vary.

Room Options Sur Hotel offers various room options, including:

  • Family
  • Single
  • Double
  • Twin


  • Sur Hotel is located 350 meters from the center of Sur. Distances are measured in straight lines, and actual travel distances may vary.

Check-in and Check-out

  • Check-in time at Sur Hotel is from 14:00, and check-out is until 11:30.

Activities and Services Sur Hotel offers the following activities and services (charges may apply):

  • Snorkeling
  • Fishing
  • Water sport facilities on site

Dining Sur Hotel features one restaurant:

  • Sur Cafe

Price Variation

  • Prices at Sur Hotel may vary depending on your stay, such as the dates you select and the hotel’s policies. You can view the specific prices by entering your desired dates.